Mark Dawson

Our Experience

If you're looking for excellent service and a people-friendly approach, then you've come to the right place. At The Adelphi Group, our ultimate goal is to serve you and make your experience a pleasant one, and our team will stop at nothing to ensure that you come away more than satisfied.

I started with the 3M Company for 5 years and was trained on over 80 different equipment models.  Rated as one of the top 3 techs in work productivity out of 80 techs. 3M later sold its copier division to Lanier systems.

I was hired by another copier dealership in the Baltimore area and one of about 70 techs. Worked on 5 lines of equipment for 6 years before moving on as an independent in July of 1991. I had worked with so many customers over the years I was working some 18 hours days and weekends, building a huge knowledge base on every brand out there using every type of xerographic or imaging process since.

Our Approach

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Our Story

Customer References

Here's what are clients are saying about our copier service.

"The copy machine had put a dark streak across printed pages. It had not been serviced in over a year. They did general PM on the machine. He knew what he was doing and put the machine in new condition."
- Earl, Eldersburg, MD

"They have provided great service to us over the years. They came in and repaired minor problems. Their service is always good. They are always on time and professional about their work."
- Walt, Woodlawn, MD

"As always, They called ahead to let us know when he would arrive. He went right to work and explained what he did and why it was needed. We have been using him for years and will continue."
- Harry, Sparrows Point, MD

For More Information

To request more information give us a call at (410) 978-5617 and we will get right back to you.